7:30 a.m. to 6:00 p.m.
8:00 a.m. to 1:00 p.m.
What You Should Know
you may have the shop of your choice make the
repairs. You are not required to use a shop selected by a claims adjuster.
However, you are required by your policy to allow your insurance company a
reasonable amount to time to inspect the damages prior to repairing them.
Your insurance company wants your vehicle
properly repaired and wants you to be completely satisfied with their
claim service. You should be aware of your specific rights and
obligations. Review and understand your policy.
Repair estimates will vary. A lower estimate
may not include necessary things such as front or rear wheel alignments,
re-aiming your headlights, or color match. It's your car, make sure it's
You are not required by law to get more
than one estimate.
If an agreement cannot be reached between your
insurance company and the repair shop, your policy has an "Appraisal
Clause" whereby an independent appraiser can be called in to help resolve
Your vehicle is being repaired for you, the
owner. Only you can authorize repairs. To avoid delays, make sure your
insurance company has agreed to pay for repairs and that all endorsements
from lienholders are in order.
follow this link to check status on clients vehicles and see updated